A hospital management system knows a great deal about each patient: visits, admissions, reports, bills and claims. Yet follow-up calls, referral relationships and patient feedback usually live somewhere else, if they are recorded at all.
Two systems, one picture
DaAFYA runs clinical, operational and financial workflows, from registration to discharge billing and insurance settlement. DaZARIA manages relationships: a 360° patient view, appointment and follow-up automation, referral tracking and communication across channels. Used together, they work from the same, current data.
- Follow-up appointments and reminders start from discharge, not from memory.
- Referring doctors are managed as relationships, with a history of every referral.
- Patient outcomes inform satisfaction metrics, treatment data feeds insurance claims, and care quality informs patient lifetime value.
And a front door on WhatsApp
With Donna on WhatsApp, patients book and manage appointments and receive reports in their own language, and every conversation stays connected to the hospital’s records.